The best time of year to shop for back-to-school uniforms is June or July. By shopping early, you avoid the August and September rush.You can also shop online for your uniform by registering or logging into your online account.

*Please note, customers should expect processing delays due to Covid-19.  Online orders are received at our stores and processed within 5-7 business days. If the items purchased are in stock, they are shipped out right away. If the items are out of stock, they are placed on backorder. Backordered items can take between 2-6 weeks to reach our facility, depending on the time of the year. A custom order can take between 4-6 weeks.

If an item is out of stock at the time the order is placed, it is placed on backorder. It can take between 2-6 weeks for backordered items to arrive at our facility. Once the backordered item arrives at the store and your order is complete, you will be notified of a shipping date.

Orders totalling $0-$49.95 before tax cost $8.95 to ship. Orders totalling $49.96-$149.99 before tax cost $16.95 to ship. All orders totalling $150 and over ship for free.

Once your order is complete, and any backordered items arrive, your package is shipped through Canada Post. It then takes between 5-7 business days to arrive at the address indicated on your order. *Please note, customers should expect shipping delays due to Covid-19

Any unwashed and unworn items with the tags attached can be returned for a full refund within 14 days of purchase, or brought back within 90 days for an exchange or store credit. The credit expires after one year of its issuance and can be used for any purchases made at your designated InSchoolwear store.

Unfortunately, once an item is worn, washed or altered, or missing tags it is considered non-refundable.

If the student changes schools, please use the “Add Another School Request Form” on the main My Account page, or send an email to support@inschoolwear.com. In the email, please include your username, email address, the name of the school you would like removed from your account and the name of the school you would like added to your account.

The best time of year to shop for back-to-school uniforms is June or July. By shopping early, you avoid the August and September rush. Families are welcome to book an online virtual appointment, or an in-store one-on-one appointment with one of our uniform experts. You can also shop online for your uniform by registering or logging into your online account.

Beginning November 1st, no appointments will be required. Please refer to store hours here. Families can also shop for their uniform online.

Most of our clothing is machine washable. Blazers and ties are the only items that need to be dry-cleaned.

Please also note that any clothing made of fleece may shrink. To avoid shrinking, we recommend washing in cold water and hanging the pieces to dry, or if tumble drying use a low setting.

Store pickup is available for all online orders. After receiving notification that your order is complete and available for pickup, you may collect your order from your designated InSchoolwear store during pickup hours.

Please click here for order pickup times by store location.